DIG is seeking dynamic and results-driven Project Success Specialists to join our expanding Fleet Team. Based in Jackson, MS, we are a rapidly growing marketing and signage company specializing in innovative branding and advertising solutions. Our diverse portfolio includes vehicle graphics, window, floor, and wall murals, trade show displays, environmental and retail signage, as well as interior and exterior graphics. Supported by a talented team of designers, project coordinators, production experts, and installation professionals, our sales team works collaboratively to bring our clients’ visions to life across the nation. If you’re passionate about helping brands stand out and thrive, we want to hear from you!

Job Description:

Project Success Specialists are pivotal in supporting the seamless execution of projects and enhancing client satisfaction. Project Success Specialists work closely with assigned Client Success Managers to ensure project deliverables meet or exceed client expectations and coordinate effectively with various external partners and internal teams.

Responsibilities:

• Project Support: Assist Client Success Managers in managing project timelines and deliverables, ensuring efficient progress and quality outcomes.
• Installer Relations: Identify, vet, and secure qualified installers for projects. Maintain and update our database of Nationwide Installers by recording performance feedback and expanding our network of reliable partners.
• Communication Coordination: Serve as the communication link between installers and internal teams. Ensure all parties are well-informed about project details, changes, and expectations to facilitate a smooth installation process.
• Documentation and Tracking: Keep project documentation updated in real time. Manage active jobs and ensure all pertinent data is accurately entered into our internal project management system, Monday.com.
• Logistical Coordination: Handle logistics for shipping and installation, including sending tracking information to installers and confirming installation dates. Ensure all physical resources are at the installation site as scheduled.
• Quality Assurance: Review completion photos to verify the accuracy and quality of installations. Upload approved photos to Monday.com and communicate completion to Client Success Managers.
• Invoice Management: Review and approve installer invoices upon job completion. Ensure timely submission of invoices for payment processing.
• Operational Reporting: Regularly update post-job completion reviews, the Nationwide Installers database, and other operational reports to reflect current project statuses and installer feedback.
• Scheduling: Coordinate with on-site contacts to confirm the readiness of vehicles or sites for installation, avoiding any unnecessary delays or rescheduling.

Skills:

• Proven work experience as an Account Coordinator, Sales Coordinator or similar role.
• Proficient in Microsoft Word, Excel and Outlook.
• Organizational and time-management skills.
• Strong communication skills with a problem-solving attitude.

Job Type: Full-time

Pay: $35,000.00 – $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Microsoft Outlook: 1 year (Required)

Are you looking to be a part of a fast-paced and rapidly growing marketing company? Look no further! Our company is on the rise and we are looking for team members who can adapt to change and embrace new opportunities. We pride ourselves on fostering a fun and creative work environment where hard work is rewarded and celebrated. If you’re looking for a place to grow your career and be a part of a team that works hard and plays hard, then apply today and join our rapidly expanding company!

We are seeking a creative and detail-oriented individual to join our team as a Graphic Designer. The successful candidate will be responsible for conceptualizing designs for our clients and for new businesses. The Graphic Designer will also need to follow our design and production processes and procedures for artwork and production files. They should have strong attention to detail, the ability to work independently, and experience in a similar role.

Responsibilities:

• Concept designs for maximum creative impact for our clients and for new business
• Set up files for production
• Follow processes and procedures for design and production of all artwork
• Keep your work organized and efficient to handle multiple tasks at once
• Attention to detail is very important
• Collaborate with internal teams to meet deadlines and achieve success

Skills:

• Experience in graphic design
• Bachelor degree in Graphic Design or similar field of study required 
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, and InDesign)
• Excellent time management and organizational skills
• The ability to thrive in a fast-paced environment
• Strong communication skills and a problem-solving mindset
• Large format experience is an advantage

Benefits:

• Full-time schedule with typical work hours of Monday to Friday, 8:30am-5:30pm
• Paid holidays and sick days, as well as vacation pay based on length of employment
• 401K profit sharing plan and comprehensive health, vision, and dental insurance
• Fun, creative staff and a positive company culture